Our Technical Support department is staffed by the same experienced professionals who set up our servers in the first place. For that reason our Support is second to none when it comes to fixing whatever problems you might encounter.

If you have a technical support question or a problem with your services, try to follow the guidelines below:

• Call us while in front of your computer, if possible.
• Have your account number ready.
• Try to remain patient when talking to our technical team. Putting us under pressure will not help get the query resolved.
• Remember to whom you have spoken. Speaking to the same person ensures that duplicate procedures aren't carried out.